We know there are hundreds of web design firms out there vying for your business. On the surface, it may seem like we all provide the same services. But when you learn how most firms out there do business, you’ll come to appreciate The Outreach Web Solutions Difference.
Example Firm Type 1: The Outsourcers
Many of the ‘low cost’ providers out there fall into this category. They offer $199 prices for a five page website which seems like a great deal. But just how do they provide services for that cheap?
Outsourced Design
At the same time these companies are advertising their services to you, they are posting ads on freelance websites asking designers to bid on your work at rates of $10-$15 per page. The designers are typically overseas with little understanding of your business. And, there is no assurance that the designer is going to do a quality job since they are being hired ‘off the streets’. Some even contract with one or two outsourced firms in India to push off all their work. In either of these scenarios, you will typically never talk to the actual person designing your website.
With Outreach Web Solutions, we never work with outsourced design firms overseas, EVER. Trust us – we get offers from these outsourced firms every day explaining how they can cut our costs. We say thanks, but no thanks. And, at all times, you will have access to your assigned in-house designer throughout the project.
Revolving Commission Based Project Managers
Not only do these firms have a revolving ‘staff’ of outsourced designers, the project managers assigned to your project are nothing more than sales agents whose main goal is to sell you other products during the design process. Their salary is commission based and, if they don’t sell enough, they are out on the streets just as quickly as your outsourced designer. In this scenario, you may never have the same project manager by the time your website is completed. And forget about trusting them for ongoing maintenance work. If you are with them a year for maintenance, you could have 5 different designers and 5 different project managers that you’ll talk with having to explain to each of them, every time, just what it is you want to accomplish with your website.
With Outreach Web Solutions, our project managers have one purpose in mind – getting your website launched in the promised timeframe with all the features you’ve requested while ensuring you are kept informed of our progress every step of the way. You will have one dedicated project manager throughout the process – guaranteed. And you’ll have that project manager assigned to your account the entire time you remain a client of ours.
Example Firm Type 2: The One-Man Shop
Most design ‘firms’ fall into this category. There’s nothing wrong with being a one-man shop. Many are good designers and build great looking websites. But there are many disadvantages to trusting your website to a designer only.
Lack of Support
Even the best designer only has 24 hours in their day. Everyone needs a vacation. Everyone gets sick. Face it, there are going to be days or even weeks when you won’t be able to contact your designer when you need to make a change to your website. You are working on your designer’s schedule.
With Outreach Web Solutions, we work to YOUR schedule. We guarantee to always have a designer on-call to make any time-critical updates to your website even when your assigned project manager or designer is not in the office. You will never hear the words ‘Can it wait until I’m back in the office next week?’
Lack of Business Understanding
All one-man shops are run by a website designer whose only skill set may be designing a website. Many don’t have a grasp of understanding customer behavior when visiting a website, don’t understand the importance of search engine optimization, and don’t understand the differing customer needs across various business types.
With Outreach Web Solutions, you can take comfort in knowing that you are working with a company that has over 25 years of business experience. Our CEO has been in the telecommunications industry for 15 years while managing business divisions with as many as 150,000 customers while with EarthLink. Our President has been in the industry for 10 years while managing partnerships with many of the top web development firms in the US. Visit our staff bios page to learn more about our talented staff.
Rest assured that you will have a one-of-a-kind experience with Outreach Web Solutions. Here is our promise:
- Our customers come first. We never take our customers for granted and we are focused on providing you an excellent customer experience every time you contact us.
- You will have a dedicated project manager from start to finish. You will be provided with their direct phone number and email address – there is no complicated phone queue to navigate.
- You will receive a quality website within a reasonable timeframe.
- Your website will be built to the latest W3C web-compliant standards and will work with every major web browser.
- Your website and all images will be optimized for indexing in every major search engine and for optimal loading time across most connection speeds.
- Your satisfaction is guaranteed. If you ever have any problems in dealing with any of our staff, you can talk with our executives directly to resolve your situation.
Come experience the difference for yourself! Contact us today for your free consultation!
